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Your comments will help us improve the dining experience for all our guests. We stayed in a Fabulous Queen room that had a great set up and plenty of space. I did not expect to be greeted by such rude and unconcerned employees. The W Verbier is one of my favorite Marriott properties, and it’s my understanding that this hotel was modeled after that one, which I’d consider to be great news. Rooms nice. I think it was a guy named Daniel who identified himself as the front desk manager. Does W Aspen offer any business services? the only thing I would change (and this was my fault), is making sure I had a room on the 2nd floor or above -- the first floor rooms, while large, only have a tiny window and are cave-like. Seth was making us dinner reservations at a restaurant and we stopped back by the front desk and he promised to call as soon as he obtained them but we never received a call. It is good to know you were pleased with your comfortable room. We look forward to hosting you again for another stellar experience. - See 272 traveler reviews, 15 candid photos, and great deals for Hermosa Beach, CA, at Tripadvisor. We are grateful for your feedback and would welcome the opportunity to provide you with the limitless hospitality for which we are known. Very pleased with the W Aspen! We recommend calling ahead to confirm details. more. Conveniently located restaurants include French Alpine Bistro - Creperie du Village, Paradise Bakery & Cafe, and New York Pizza. It was our pleasure hosting you, and we look forward to seeing you again soon. The service from the air port pick up to the check in process to the escort to the room. Super close to ski lift, shops and hiking trails. Once we arrived the front desk staff was so warm and accommodating, it made the disappointment from the hotel change a distant memory. Discover a bold point of view in this iconic town and enjoy a year-round pass to sky-high adventure. A high level W in Aspen should not be included in in one of those disappointments. This is the version of our website addressed to speakers of English in the United States. Hello giuliatR7321WS, Thank you for taking the time to share that your stay at W Aspen was perfect in every way. Something that is difficult to find when tracking during covid . Upon checkout, the valet forgot to come get our luggage and bring our car. Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. We aim to give each guest the absolute best service possible, and we are disappointed that we fell short. an amazing experience, felt safe during the pandemic challenges, and would absolutely return once things are back to normal! Get to know W Aspen by reading hotel reviews from recent visitors - then reserve your stay and experience our luxury Alpine Escape for yourself. Which room amenities are available at W Aspen? We look forward to seeing you again soon. This is the version of our website addressed to speakers of English in the United States. A great example of this occurred upon our departure. more. At the hotel, rooms include a wardrobe. Your compliments are encouraging to us, and it let us know that we are doing great. However, we are sorry for not meeting your expectations with the breakfast we serve. Will give it another couple days and call again. He is a true asset to this property !! We spent several days around Thanksgiving 2019 and had a great stay – all the staff were more than eager to please. Making stops in vibrant destinations such as Beijing, Seoul and Tokyo, giving Chef Siao the Latitude to indulge palates with global flavors rotating with the seasons. Thursday’s opening of the W Aspen marks the first time in 25 years that the town has had a new luxury hotel.. Approved in 2015 to replace the Sky Hotel, the new W Aspen is an 88-room hotel, along with 11 free-market residences that are currently for sale for fractional ownership. And the person in charge of all this greatness is Mr. Seth , the front desk manager. With ski-to-door access, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Our boutique hotel is within minutes of many additional outdoor activities, including paragliding, rock climbing, paddle boarding and white water rafting. We are thrilled to learn that our graciously appointed accommodations and impeccable hospitality helped you make your getaway to Aspen a great one. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. W Aspen has a restaurant, outdoor swimming pool, a fitness center and bar in Aspen. As one of the only Alpine Escapes in North America, W Aspen is poised to carve out a new era of luxury. WiFi and an airport shuttle are free, and this hotel also features 3 … As one of the only Alpine Escapes in North America, W Aspen is poised to carve out a new era of luxury. 56 13. Ownership perks include access to a private, Residences-only 4th floor roof deck and all W Aspen … Stay and play with two and three bedroom configurations, luxurious living spaces and full kitchens, spectacular private rooftop lounge with panoramic Aspen … Remixing alpine luxury with bold adventure, our hotel in Aspen, Colorado is the newest accommodation slope-side. They thought about things like steam shower in a bathroom or my favorite hair product Davines, not too forget delicious espresso machine in your room. It is an absolute pleasure reading your comments regarding the service you received from one of our associates previously and how he went the extra mile to ensure an everlasting favorable impression of our hotel. In addition to adventure experiences, we're surrounded by museums, art galleries and music venues. Breakfast at the restaurant was lukewarm and the eggs were cooked improperly. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Walking distance to everything, particularly ski slopes. Thank DontMoke . Guests enjoy the helpful staff. You'll find our hotel nestled at the base of one of the world's most fabled mountains, with access to all of its coveted slopes and trails - plus stunning 360° mountain views and … There are more places to choose from in the Aspen area. Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Hotel Aspen makes getting online easy as free wifi is available. Stayed for one night! Hello LizRu1313, It was a pleasure hosting your reunion at W Aspen. Hello rusk2, Thank you for the fantastic review and for pointing out all the details that amplified your stay at W Aspen. My only complaint is that they charged my card when I paid with points. You'll find our hotel nestled at the base of one of the world's most fabled mountains, with access to all of its coveted slopes and trails - plus stunning 360° mountain views and … It’s designed to let you relax, and have fun ! He is great at what he does . Are there opportunities to exercise at W Aspen? While we are glad you had a good stay with us and liked our Talent, we are sorry for the billing issues you outlined. The staff is more than accommodating. Thank you, Katie Menary Senior Rooms Operations Manager, We originally had a reservation at the St. Regis, but our reservation was canceled by the hotel due to booking during their seasonal closure. The Comedy and Magic Club: Lots of laughs! It is also a pleasure to read you loved the vibrant atmosphere of the living room and that you had an outstanding time at our rooftop Wet Deck. We are thrilled you loved our fantastic location and that our Talent left such a warm impression. If you prefer a luxury shopping experience, we are only footsteps away from high-fashion boutiques. You'll find our hotel nestled at the base of one of the world's most fabled mountains, with access to all of its coveted slopes and trails - plus stunning 360° mountain views and striking architectural and interior design. Best in Winter: W Aspen. As one of the only Alpine Escapes in North America, W Aspen is poised to carve out a new era of luxury. Great experience dining at Living Room, tasty food and lovely fire place. Their desire to give every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We are constantly striving to raise the bar for our services, and we are grateful for your valuable feedback. HayMax Hotels, founded in Aspen, CO, is a growing boutique hotel firm with two hotels in Aspen, CO and two hotels in Ketchum, ID, home of the Sun Valley Ski Resort. View deals for W Aspen, including fully refundable rates with free cancellation. Best Family Hotels in Aspen on Tripadvisor: Find 10,758 traveller reviews, 9,285 candid photos, and prices for 21 family hotels in Aspen, Colorado. We hope you will choose us again on your next visit to our area. 39 Degrees at W Aspen. The room was exceptionally clean and probably some of the best bathroom lighting for makeup I’ve ever had in a hotel. The hotel is new. But other than that, have no complaints and would stay again. Hello ssia8035, Thank you for the fantastic review and for pointing out all the details that amplified your stay at W Aspen. As one of the only Alpine Escapes in North America, W Aspen is poised to carve out a new era of luxury. Remixing alpine luxury with bold adventure, our hotel in Aspen, Colorado is the newest accommodation slope-side. Dining in Aspen, Colorado: See 18,089 Tripadvisor traveller reviews of 132 Aspen restaurants and search by cuisine, price, location, and more. The Innsbruck, Hotel Jerome, Auberge Resorts Collection, and Limelight Hotel Aspen received great reviews from travellers looking for a romantic hotel in Aspen. There are more places to choose from in the Aspen area. See the full list: Romantic Hotels in Aspen. This is a long overdue review to acknowledge some exceptional service that my wife and I experienced while staying at the W Aspen. Mix and mingle in our sophisticated Living Room. As elite members we were given an upgrade to a king room with a view. Relax in total ease, knowing that everything is taken care of in our spacious, diligently cleaned and delightfully appointed guestrooms where “home comforts” take on a whole new meaning. The location perfect. The nice music and cool atmosphere in the “ living room” spot there allowed me to work some during lunch and have nice cup of tea or cocktail in the afternoon. Hello NCA93, Thank you for your delightful review of W Aspen. Thank you, Katie Menary Senior Rooms Operations Manager, Upon arrival the staff was friendly and attentive. French Alpine Bistro - Creperie du Village, Response from Team Marriott, Agency / Consultant at W Aspen. The staff is amazing. Retreat to W Aspen for a unique lifestyle experience on the slopes of Aspen Mountain. davidaH7833YM. Thank you, Katie Menary Senior Rooms Operations Manager. I am a Marriott Titanium member. Pool and jacuzzi perfectly located. The W Aspen has a total of 99 accommodations — this includes 88 guest rooms and 11 residences. Yes, guests have access to a pool and a fitness center during their stay. See more questions & answers about this hotel from the Tripadvisor community. Good staff, nice rooftop. Our boutique hotel is within minutes of many additional outdoor activities, including paragliding, rock climbing, paddle boarding and white water rafting. Claim your listing for free to respond to reviews, update your profile and much more. We appreciate your feedback, and we look forward to hanging out again soon. Top room amenities include a minibar, air conditioning, and a desk. 39 Degrees at W Aspen, takes you on a culinary jaunt along the 39th parallel to the Far East. Yes, W Aspen offers an airport shuttle for guests. Hand sanitizer available to guests & staff. You'll find our hotel nestled at the base of one of the world's most fabled mountains, with access to all of its coveted slopes and trails - plus stunning 360° mountain views and … The only communication that went well was the planning of a BMW test drive. Retreat to W Aspen for a unique lifestyle experience on the slopes of Aspen Mountain. The dining service was exceptional! Which popular attractions are close to W Aspen? Clear Lake, Minnesota. Rooftop is a bonus with amazing views and hot pool! We had sent some baggage down earlier in the day of our departure (we had a lot of bags with skis, snowboards, etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What are some of the property amenities at W Aspen? Perfectly situated in town. Claim your listing for free to respond to reviews, update your profile and much more. Hello Richard S, It was our pleasure to welcome you to W Aspen. We also appreciate you sharing that you had an enriching Thanksgiving celebration with us this time too. The W car service was a life saver as the Uber/Lyft situation in Aspen is very limited. You'll find our hotel nestled at the base of one of the world's most fabled mountains, with access to all of its coveted slopes and trails - plus stunning 360° mountain views and striking architectural and interior design. I mean this guy has no apparent training in customer service that I could discover. If you pay for your stay with Marrio… Please see our partners for full details. We value your business and would welcome another chance to prove ourselves and show you our commitment to exceptional hospitality. Live it up and soak it in. We look forward to sharing your kind comments with them! Had a wonderful stay at the W in October -- the staff was beyond friendly and helpful, the hotel took great pains to ensure we were safe from Covid, it is in a great location and the hotel itself is very nice. We will share your kind words with Seth for taking such great care of you. French Alpine Bistro - Creperie du Village, Response from Team Marriott, Agency / Consultant at W Aspen. Book W Aspen, Aspen on Tripadvisor: See 30 traveler reviews, 130 candid photos, and great deals for W Aspen, ranked #6 of 32 specialty lodging in Aspen and rated 4 of 5 at Tripadvisor. Thank you, Katie Menary Senior Rooms Operations Manager. Nearby attractions include Wheeler Opera House (0.3 miles), Belly Up (0.1 miles), and Aspen Skiing Company (0.1 miles). On behalf of all of us, we invite you to visit us again in the future. Choose the best airline for you by reading reviews and viewing hundreds of ticket rates for flights going to and from your destination. What are some restaurants close to W Aspen? Everything is in close walking distance . I am an Ambassador level Bonvoy Member and stay at more than my fair share of hotels. We had booked the spectacular king room so we were expecting something with a Mountain View .The room was nice and clean but our view was of the side of another hotel. Brand new & great service! We were able to get a reservation immediately when we called. We can't wait to welcome you back! etc) to be loaded into our vehicle that we were driving back to Denver. Our slope-side access gets you on the mountain for morning runs and our street-adjacent bike shop can get you outfitted in biking gear for any style of riding experience. Own or manage this property? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Beyond that, there was quite the failure. We are also happy to read that you enjoyed our rooftop Wet Deck. Yes, it is 0.3 miles away from the center of Aspen. Please see our partners for full details. Although the hotel was very new at the time, the staff more an made up for any bumps on the road that you would expect at a very new hotel. Please know, it may take a while to process the refund, and meanwhile, if you have any queries our Welcome Desk will be more than happy to assist you. Though covid restrictions were enforced the staffs tried to make every attempt to let guests use the amenities There was daily house keeping and turn down service . Eleven unique Residences, offering an exclusive shared ownership opportunity slope-side on Aspen Mountain. Nearby landmarks such as Wheeler Opera House (0.2 mi) and Mill Street Fountain (0.3 mi) make Hotel Aspen a great place to stay when visiting Aspen. The vehicle was loaded upon our arrival in the lobby and we departed. Like most things in Aspen, lodging is expensive. In addition to adventure experiences, we're surrounded by museums, art galleries and music venues. W Aspen is truly an immersive experience. Private parking can be arranged at an extra charge. Special shout out to JJ! Overall we had. His attention to detail is bar more. Thank you, Katie Menary Welcome Office Manager, Great hospitality and safety during Covid. Aspen Mountain is minutes away. Flights Careers at Hotel Aspen. However, during the peak ski season, rooms can start closer to $1,000 per night and go up from there. This was disappointing as we were very excited to stay at the St. Regis, but Cynthia did a fabulous job of assisting with a new reservation at the W and even upgraded us to a great room. Thank you for your business, and we look forward to welcoming you again on your next visit to our area. Best Aspen Hotels on Tripadvisor: Find 11 443 traveller reviews, 9,946 candid photos, and prices for hotels in Aspen, Colorado, United States. We are delighted you loved our vibrant accommodations and beautiful location with its stunning views. Live it up and soak it in. If you want to go during a peak time of the year, such as ski season, expect to pay sky-high rates for many things. The Sky Residences at W Aspen - Nightly Rentals. Book Cheap Flights from Aspen to Los Angeles: Search and compare airfares on Tripadvisor to find the best flights for your trip to Los Angeles. Thank you, Katie Menary Welcome Office Manager, Tripadvisor Plus Subscription Terms & Conditions. I love the rooftop, beautiful views with a heated pool and jacuzzi. Thank you, Katie Menary Senior Rooms Operations Manager, Tripadvisor Plus Subscription Terms & Conditions. You can rent skis right at the hotel. It says it on the website, but I didn't think it would be that bad -- it is, if you like light. With every amenity to make your stay as comfortable, convenient, and safe as possible, you’ll experience mountain hospitality at its finest at our Aspen, Colorado hotel. Very attentive service overall. If you prefer a luxury shopping experience, we are only footsteps away from high-fashion boutiques. Thank you, Katie Menary Welcome Office Manager. Hello resolutejb, Thank you for returning to W Aspen and for sharing your lovely review. Aspen Tourism: Tripadvisor has 44,801 reviews of Aspen Hotels, Attractions, and Restaurants making it your best Aspen resource. They do pay attention to food and beverage presentation and taste. W Aspen is truly an immersive experience. Our Talent has an appetite to serve and connect with our guests, and they always enjoy hearing that they are making a difference. Mix and mingle in our sophisticated Living Room. Best Aspen Resorts on Tripadvisor: Find 5,199 traveller reviews, 4,554 candid photos, and prices for 6 resorts in Aspen, Colorado. The biggest failure was my need to call the hotel because of an email that I received. He took, Hello whereto2next, Thank you for being a valued Marriott Bonvoy Titanium Elite member and for taking the time to leave a review. Book W Aspen, Aspen on Tripadvisor: See 33 traveler reviews, 133 candid photos, and great deals for W Aspen, ranked #6 of 32 specialty lodging in Aspen and rated 4 of 5 at Tripadvisor. I have been for several years now. Thank you, Katie Menary Senior Rooms Operations Manager, Great stay but charged my card when I paid with points. Aspen is an iconic winter destination for the global jet set, but not many … In the low season (think April through May and October to early November), the W Aspen has rooms that start around $250 – $350 per night. Service was horrible before even arriving! The Sky Residences at W Aspen The Residences are in prime locations within the building, featuring expansive views of Aspen Mountain, Independence Pass, Red Mountain, or downtown Aspen. Hello jakemD95BU, Thank you for your review. We enjoyed your bright remarks about our great location, excellent accommodations with W signature Bliss amenities, as well as our outstanding hospitality. As one of the only Alpine Escapes in North America, W Aspen is poised to carve out a new era of luxury. Own or manage this property? Lay your head in the clouds and experience the unique offerings from our 11 luxury Residences. Best Marriott Hotels in Aspen: find 1,339 traveller reviews, candid photos, and prices for 3 Marriott Hotels in Aspen, CO. Hand sanitizer available to guests & staff. What food & drink options are available at W Aspen? So glad we stayed here and not Snowmass. Our slope-side access gets you on the mountain for morning runs and our street-adjacent bike shop can get you outfitted in biking gear for any style of riding experience. We stayed at W hotel for 5 nights. Best Spa Resorts in Aspen on Tripadvisor: Find 4,778 traveller reviews, 3,429 candid photos, and prices for 7 spa resorts in Aspen, Colorado. Amazing place! A limited collection of only Six three-bedrooms and Five two-bedroom W-branded Residences. The views on roof top pool/ jacuzzi are amazing as well . WELCOME TO HOTEL ASPEN. Yes, paid public parking nearby and valet parking are available to guests. It took 20 minutes to get them back and there were only 4 tables occupied in the whole restaurant. The hotel staff is very engaged and they are literally there for you. Your concerns have been shared with the appropriate individuals, and we will make sure this is not repeated. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. We are delighted to learn that you loved our scrumptious food and that our limitless hospitality helped to elevate your visit. I have stayed in everything from Townplace to W. I tend to enjoy every level of Marriott, but have been disappointed a few times. Thank you, Katie Menary Welcome Office Manager. Will come back again, thank you W Aspen. Ask DontMoke about W Aspen. The Sky Residences at W Aspen represent a compelling statement of space and meticulous design that defies expectations. I expected quite a bit from this hotel. Discover a bold point of view in this iconic town and enjoy a year-round pass to sky-high adventure. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Reviewed 25 September 2019 . This hotel, Hello kdarr, As Marriott Bonvoy members, we appreciate your loyalty to our brand, and we thank you for choosing us and for taking the time to leave a review. I called to get a refund, said they would, but haven't seen it yet. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We love knowing we could make you feel at home and our fantastic Talent, never boring location, exceptional amenities, as well as our comfortable accommodations added to the enjoyment of your visit. Guest relations was top notch as they recognized our reunion girls trip, very nice amenity. No apparent training in customer service that my wife and I experienced while staying at the restaurant was lukewarm the. Lobby and we are doing great staying at the restaurant was lukewarm the. More popular amenities offered include a minibar, air conditioning, and great deals for Hermosa Beach,,..., Tripadvisor Plus Subscription Terms & Conditions to Aspen a great one to know you were pleased with your room! Lift, shops and hiking trails and plenty of space greeted by such rude and unconcerned.... Restaurant, a fitness center and bar in Aspen, Colorado is the newest accommodation slope-side we value business! 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